A Solution Blueprint for Lab-as-a-Service
Lab-as-a-Service (LaaS), when implemented according to best practices and combined with the appropriate technology and staff, provides many compelling benefits for organizations, lab users, lab administrators and customers.
This paper applies to labs that are hosted in any facility whether it is a private lab, a data-center, or any other form of private/public/hybrid cloud, or a mixture of those facility types as well as when the lab resources are physical, virtualized or hybrid of both.
In addition to explaining the solution benefits, this Lab-as-a-Service Solution Blueprint describes the following solution components:
Virtual and cloud technologies
Expertise and professional services
Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)